Our Guarantee
If you are unsatisfied with your Memory Lane print either do
not approve your proof or return it for a full refund. Damaged prints are immediately
replaced at our expense. We ask that you package the damaged print in the same
way that it arrived and call the shipper for a return to us.
Please understand that we work with the assumption that you are serious about your order and that you are awaiting your Memory Lane print. If you decide to cancel for any reason please let us know so that we redirect our time. Separations and divorce after you have received and paid for your print are not acceptable reasons for reimbursement.
This is a help screen from the Your Memory Lane website.